Frequently Asked Questions

My Account

• How do I recover my password?
• How much is shipping?
• How do I edit my account information?
• How do I create an account?

International Shipping

• What are my payment choices?
• Do you ship to my country? 
• When will my order ship?

Pricing and Billing

• What is your return policy?
• I need a copy of my receipt/invoice.
• When will my credit appear after my returns?
• Do I have to pay sales tax?
• I have a question on my charges.

Buyer's Guide

Additional Support

• Do I need to be a college student or live on a college campus to order?
• How do I become a rep?

Contact Us

• Email

Guarantees