Once an order is placed, it typically takes 1 business day to process. Our shipping time cut off is 12pm EST and we ship orders on business days only. We'll send you an email as soon as your order has shipped with your tracking information. You can also track your order status by signing into your account or by clicking here.
Please first reconfirm the contents of your order by looking at your order confirmation email that we sent out. If you're really missing an item, contact us with your name and order information and we'll work to rectify the issue quickly.
If something in your package is damaged, please contact us and provide images of the item you received.
If you think your package has been lost please contact us. We know how important your gains are and will look into this immediately! Please allow us up to 1-3 business days to complete our investigation. Once complete, we will follow up with the next best steps.
Please contact us immediately with your name, order number and what you’d like to change. Once your order starts processing, we can’t make any changes.
We accept all major credit cards including Visa, Mastercard, Amex and Discover.
Additionally you can pay with PayPal. After clicking "Complete order", you will be redirected to PayPal to complete your purchase securely.
Google Wallet and Apple Pay are also accepted.
Tight on money? BUY NOW, PAY LATER 🤑 with Afterpay (click to read more)!
With Afterpay, you have the option to pay for your purchase over four equal installments, due every two weeks. After clicking "Complete order", you will be redirected to Afterpay to complete your purchase securely.
Am I eligible?
✅ Must be +18 years old
✅ A resident of the U.S.
✅ Have a valid U.S. Credit or Debit Card
Click here to learn more about Afterpay.
Campus Protein Guarantee:Our team personally tests and selects only the best products on the market. This is why we only carry certain brands and items, which is what sets us apart. We know what it’s like to be a student on a tight budget. If you’re not happy with something, we’re not happy so please let us know and we’ll make it right!
For unopened items: We want you to be 100% happy with your purchase. You can return any items within 30 days from the delivery date as long as it’s unopened and still in sellable condition for a full refund or exchange. We will refund the value of your returned items less the shipping costs to the original form of payment used for the purchase. We’ll also provide you with a FREE return label (we know how much those textbooks cost 😭)!
For opened items: We understand you may not always love what you ordered (we’ll try not to take it personally 💔). We’re happy to take back opened items for a store credit within 30 days of delivery. We will provide a FREE return label and you’ll get a store credit for the product amount minus the shipping costs.
To get started on your return click HERE.
Items NOT eligible for return: Campus Protein Select, Gift Cards, Club Products, Free gifts offered in promotions.
Unfortunately we do not accept returns for international orders at this time.
Don't worry, we will take care of this for you ASAP! If you received the wrong product, flavor, size or color, simply contact us. Give us your name, order number, the item that was not correct and what item you should have received. We will check our inventory immediately, arrange for the wrong product to be returned to us, and send out the correct product right away!
Sometimes a product may not agree with your stomach or you may have a negative reaction. Luckily, this is extremely rare and if it does happen, it is not anything major. We will gladly give you an in-store credit or exchange. Follow the directions below for sending the product back to us.
Once your return is processed, we’ll send you a confirmation email. Please allow up to 2-7 business days for the credit to appear back to the original form of payment!
With Everyday CP Flat Rate (Standard) shipping, we aim to deliver packages 1-3 business days from when we ship them out. Please note that we may also split ship orders to make sure parts of your order gets to you faster.
Please keep in mind that once an order is placed, it typically takes 1 business day to process. Our shipping time cut off is 12pm ESTand we ship orders on business days only. This processing time applies to all expedited shipping methods as well.
The answer is probably yes! All you need to do is add the products you would like to purchase to your cart. At checkout we will show you all available shipping options. Please keep in mind that taxes and duties are not included in shipping prices.
Please note that although our site typically converts all prices to your home country, all payments will be processed in USD. Prices will be converted based on your credit cards company's terms.
It is your responsibility to know your country's import regulations. If you are unsure of these regulations, we encourage you to contact your customs office. If a package is seized/destroyed, we will not issue a refund.
Getting free shipping with Campus Protein is easy. Just purchase CP Select. This membership gives you free unlimited shipping for the entire year. 😱
You can purchase CP Select here!
Alternatively, at checkout you will have the option to upgrade to CP Select.
*Minimum purchase is $15 to utilize your CP Select membership
*Applies to continental US only (HI, AK excluded)
*Does not apply to APO addresses
*Monthly membership locks you in for 1 year
We offer Everyday CP Flat Rate across the continental U.S., as well as 3 Day, 2 Day, and Next Day Shipping (prices will be shown at checkout).
*Please keep in mind that once an order is placed, it typically takes 1 business day to process. Our shipping time cut off is 12pm EST and we ship orders on business days only. This processing time includes any expedited shipping method as well.
Want free shipping?Just click here. Purchase our CP Select membership and get free unlimited shipping for the year among other benefits!
Have an order over $150? Use this coupon code for free shipping: 9AZAY75H10VY
Wondering where CP ships from? Wonder no more! We will ship your order from 1 of our 8 warehouses across the United States. If one warehouse doesn't have your entire order in stock we will pull from the next closest warehouse to prevent any delays.
*Keep in mind this may cause you to get 2 separate packages at different times.
See our map of warehouses here
Sales tax will be applied at checkout if you're delivering packages to the following states: Maryland, Louisiana, Wisconsin, Washington, Virginia, Minnesota, Michigan, Kentucky, Iowa, Indiana, Illinois, Georgia, Colorado, North Carolina, California, Connecticut, and New York.
Military & First Responders
Yes we do! Please just make sure you enter your address correctly using the format below.
CPT JOHN DOEUNIT 2050 BOX 4190APO AP 96278
SGT ROBERT SMITHPSC 802 BOX 74APO AE 09499
SEAMAN JOSEPH SMITHUSCGC HAMILTONFPO AP 96667
MSG JANE DOECMR 1250APO AA 09045
Once you sign in, click "view addresses" and you can edit and set up your different shipping addresses. If you need to change your email address on file please contact us.
1. Click the "Login / Register" link at the top-right of the page.
2. You can either sign in through Facebook, or you can sign in with an email address.
3. If you decide to sign up with an email address, provide your email and create a password.
You can modify or cancel your subscription anytime after the second shipment. You have the option of swapping the product, changing the frequency, or pausing the subscription. Please sign into your account and from there, you'll be able to access your subscriptions and make changes to it!
Products are automatically delivered on your schedule. You can modify or cancel your subscription after 2 billing cycles. Your first purchase will count as the first cycle.
Unfortunately our system does not allow points and coupon codes to be combined.
If your account is not active within 6 months, you will lose your accrued points. Don't worry though - we'll send you email reminders ahead of time so you don't lose out on your rewards!
Have a question about a product? Just want to chat or provide some feedback? We're always happy to help! Please feel free to call us at 1-855-276-8346 (fun fact: our number spells out BROTEIN 💪), reach us on live chat, or email us at email@example.com. We're available Monday-Friday, 9am-6pm EST.
Absolutely not! We believe that working out and getting shredded is a right that men and women of all ages should have.
Please make sure you’re entering the correct billing address (it should match where your credit card statements go).
If this happens, you will notice it says pending on your statement and it’ll drop off within 1-2 business days. Please note that the charge will not actually go through. Your credit card company does this to let you know someone attempted to use the card.